Archive for Leadership

10 LEADERSHIP PRACTICES TO STOP TODAY by Paul Spiegelman

Posted in "10 Leadership Practices to Stop Today" by Paul Spiegelman with tags , , , , , , , , , , , , , , on November 15, 2012 by Robert Finkelstein

Along with hundreds of inspirational quotes, beautiful images, recommending reading, and my own personal and business blogs, at “Behind the Scenes / Virtual COO” you will find the writings and videos of those whose intention is to inspire, motivate and push us to think outside the box.

10 LEADERSHIP PRACTICES TO STOP TODAY by Paul Spiegelman

If you want to be the best in your industry, you have to get rid of your outdated management style.

You might not feel it day-to-day, but business management is in a major transition. The old days of command-and-control leadership are fading in favor of what might be better termed a trust-and-track method, in which people are not just told what to do, but why they are doing it. More formally, we’re moving from what was called “transactional” leadership to “transformative” leadership. And there’s no turning back.

Business owners certainly have a long way to go, especially in more established companies where old practices die hard. But you can see increasing evidence that by creating a company with a clear purpose and values, you’ll find your employees connect themselves to something bigger, and that increases productivity. In other words, a culture of engagement leads to greater customer loyalty, and better financial success.

Here’s my list of “old school” practices you ought to chuck, and “new school” practices to champion instead:

1. Out: Micro-management, or the need to control every aspect of your company. In: Empowerment, the ability to give your people some rope–even rope to make mistakes without blame.

2. Out: Management by walking around the office; it is no longer enough to be visible. In: Leadership by watching and listening, engaging in conversation, implementing the ideas presented to you, and distributing the results.

3. Out: Pretending you know everything. You don’t have all the answers, so why try to make people think you do? In: Knowing your leadership team members and trusting them. Choose great people who have the right skills and fit the culture. And get out of the way.

4. Out: No mistakes, or a “no tolerance policy” some still think works. In: Learning from mistakes, or being the first to admit an error.

5. Out: The balance sheet drives the business, and informs all other decisions. In: People drive the business, boosting customer loyalty, and profit.

6. Out: Job competency is sufficient. Do the job asked, and you’ll survive. In: Recruit “A” players who will go the extra mile. They’re out there.

7. Out: Invest in technology to increase productivity. In: Invest in people.

8. Out: Demand change; be very specific about what you want and when. In: Nurture change; your people can come up with the best ideas and you can give them credit for it.

9. Out: Fried food in the cafeteria. In: Wellness in the workplace.

10. Out: Incentives; pay employees more money and they’ll do more. In: Rewards; being valued matters more than money.

So ask yourself which of these out-of-date practices you’re still using. There’s no time like now to try something new.

– Paul Spiegelman is founder and CEO of BerylHealth, which manages patient interactions for hospitals, and co-founded the Small Giants Community with Inc. editor-at-large Bo Burlingham. Read more at PaulSpiegelman.com. @paulspiegelman

If you’re interested in a complimentary 30-minute business strategy session with Chief Operating Officer, Robert Finkelstein, or for more information, please refer to Behind the Scenes Consulting. If you have questions, please email Robert at Consulting@RobertFinkelstein.com. Your comments are welcomed below. Thank you.

Recommended Reading – Updated

Posted in General Management, Life Management, Recommended Reading with tags , , , , , , , , , , , on July 17, 2010 by Robert Finkelstein

Every weekend, I update my Recommended Reading list with three new books. I think you’ll find my suggestions thought-provoking, inspiring and educational.

This week: Great books on LEADERSHIP and MANAGEMENT SKILLS.

To see the entire Recommended Reading list of well over 100 titles, please click on the link. “Recommended Reading

*If you’re interested in purchasing any of the books on my Recommended Reading list, for your convenience, I’ve linked all the covers directly to their respective pages on Amazon.*

I invite you to subscribe to my blog, “Behind the Scenes / Virtual COO – Operate at a Higher Level.” You’ll find the “Email Subscription” box on each page of my blog. If you have any business questions or comments, I’d love to hear from you. Thanks.

Recommended Reading – Updated

Posted in General Management, Recommended Reading with tags , , , , , on August 29, 2009 by Robert Finkelstein

On Becoming a LeaderEvery Saturday, I update my Recommended Reading list. I think you’ll find my suggestions thought-provoking, inspiring and educational.

To see the Recommended Reading list, please click on the link. “Recommended Reading

*For your convenience, if you want to purchase any of the books, I’ve linked all the covers directly to Amazon.*

If you have any questions or comments, or interested in a consultation,
please write them below or email me at Robert@RobertFinkelstein.com.